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WhatsApp Marketing

Reach customers
where they actually check daily

Catalogs, broadcasts, and automated responses built on WhatsApp Business — a direct, high-open-rate channel done properly, not misused as an SMS blast list.

SJ
DA

Trusted by New offering clients across India

WhatsApp Marketing illustration

API

Business setup

Opt-in

Consent-based only

Catalogs

Product integration

Verified

Message templates

101

For a lot of Indian consumers,
WhatsApp opens first

This channel gets misused constantly — treated like an SMS blast list. We build it as a genuine service channel, done properly.

API vs. the free app

The Business API allows catalogs, broadcasts at scale, and automation the free WhatsApp Business app can't do.

Consent, done properly

Opt-in only, tracked properly — we don't build broadcast lists from unconsented contacts.

Catalogs that actually sell

Especially strong for retail — customers browse products without leaving the chat.

Where it fits best

Retail catalogs, healthcare appointment reminders, and local service businesses where a direct channel beats another feed post.

In Depth

What WhatsApp marketing actually involves, done properly

This channel gets misused constantly as an unfiltered broadcast list — here's what a properly built version actually looks like.

What this actually involves

This is built on the WhatsApp Business API specifically, not the free consumer app, which is what allows product catalogs, broadcasts at real scale, and basic automated response flows. It covers account setup and verification, building and segmenting contact lists so broadcasts reach the right people rather than everyone at once, creating product catalogs customers can browse inside the chat, and setting up approved message templates — Meta reviews and approves these before they can be sent, and we handle that process.

How we approach it, step by step

Setup and verification come first, followed by list building and segmentation — organising contacts properly rather than treating the whole list as one audience. Catalog and template creation follows, built around whatever products or services actually make sense to showcase this way. Campaigns get scheduled on a cadence that respects the channel rather than sending constantly, and response management covers tracking replies and overall campaign performance, not just send volume.

What this means for your business

Done with proper consent and segmentation, this becomes one of the highest-open-rate channels a business has — genuinely higher than email, and often checked before Instagram for many Indian consumers. Done badly, as an unconsented blast list, it gets a business blocked or ignored, which is exactly why consent tracking and segmentation are treated as core to the setup rather than optional extras.

What's included

A real service channel, not a broadcast list

Discuss your project

Business API Setup

Getting the account properly set up and verified.

API Setup

Catalog Integration

Product catalogs customers can browse in-chat.

Catalog

Broadcast Campaigns

Approved message templates sent on a proper schedule.

Broadcasts

Automated Responses

Basic flows that handle common questions instantly.

Automation
How we work

From setup to reporting — 5 clear steps

01
01

Business API setup & verification

Getting the account properly set up and verified.

02
02

List building & segmentation

Organising contacts so broadcasts go to the right people.

03
03

Catalog & template creation

Product catalogs and approved message templates.

04
04

Campaign scheduling

Broadcasts planned and sent on a schedule that respects the channel.

05
05

Response management & reporting

Tracking replies and campaign performance.

Industries

We build for every sector

Industry-specific design patterns, conversion flows, and integrations — we know what works in your space.

Retail

Healthcare

Food & Dining

Local Services

FAQ

Questions we get all the time

Still have something else on your mind? We're one message away.

Ask us directly

Is this the regular WhatsApp Business app or the API?

The API — it allows catalogs, broadcasts at scale, and automation that the free app can't do.

How is consent handled?

Opt-in only, tracked properly — we don't build broadcast lists from unconsented contacts.

Do message templates need approval?

Yes, Meta reviews and approves templates before they can be sent — we handle that process.

Can this include a product catalog?

Yes, especially useful for retail and e-commerce clients.

What does this typically cost?

API and messaging have their own platform costs on top of our management fee — we'll walk through both.

Ready to build something great?

Tell us about your project and we'll send a proposal within 24 hours. No agency fluff — just a straight conversation.

Free 30-min discovery call · No commitment required